Frequently Asked Questions About Counselling In Kelowna and Area?
Who is Counselling For?
During the normal course of life, individuals, and couples may experience some challenges, or crisis in relationships, dissatisfaction with life, grief, depression and anger. Many of these difficulties are understandable given the personalities and life experiences of the individuals involved. With some assistance, these events can be a turning point in our lives and create a foundation for greater overall quality of life in the future. Furthermore, we believe that everyone generally has the ability to sort out their own personal problems but may need some help to do so.
What Can I Expect From a Counsellor?
Your counsellor will assist you in identifying the issues and work towards solutions. We generally use a collaborative model of therapy and you can expect to develop a relationship with your counsellor. Your counsellor will remain objective and professional. You may be given guidelines and suggestions in the process of change or recovery and you will be encouraged to ask questions and decide what is useful. We recognize and encourage individuals to draw on other resources and we assist people to develop their own network of support. Some counsellors provide specific relevant information and refer to specific books or resources. Also, you may be given some homework to complete at home on your own.
Most challenges and struggles an individual faces develop over a long period of time, a number of sessions may be required to address these long-standing issues. So the process may take longer than you expect. Your individual counsellor is the best to gauge the length of time needed for treatment.
Can You Trust Our Counsellors Know What They’re Doing?
The counsellors at Orchard Valley Counselling Services are passionate about their work. They are educated and qualified in their unique area of specialty. They are members of professional associations and adhere to a professional code of conduct. They are involved in peer consultation with other professionals and are involved in ongoing education and training. Please ask your counsellor about his/her training, if you are interested in knowing more.
Will Others Know That You’re Going To Counselling?
Orchard Valley Counselling Services makes every effort to ensure that no one is aware of your involvement in counselling. In certain situations, such as abuse of a child, criminal offence, or risk to self or others there is a requirement by law that a counsellor reports to the appropriate authority. In situations where a counsellor receives a subpoena, the counsellor must comply with providing information to the court. No other information can be released, unless you have signed a written consent giving your permission. Your situation may be discussed with another counsellor during consultation, however, no identifying information will be revealed.
Does the Medical Services Plan of BC (MSP) cover counselling fees?
Counselling services are not covered under the Medical Services Plan of BC (MSP). The cost for counselling may be covered by certain extended health benefits plan but not all cover our fees – check with your Benefit Plan Administrator or Insurance Benefit Provider in advance of your appointment to ensure coverage. Please see our ‘counselling fees‘ section for current rates.
