In-Person and Phone Sessions
50-MINUTE SESSION – $120
Our standard Okanagan counselling session for those who want a therapy appointment that is focused and goal-oriented. This appeals to Kelowna and West Kelowna clients who feel their concerns can be adequately addressed within this time frame. This is our most popular counselling session.
75-MINUTE SESSION – $200
Ideal for people who are looking for more time to express their concerns. Less time pressure when you feel that there is a lot of ground to cover. This session that allows more time for goal setting and planning, or if needed.
Please note: Appointments are subject to availability; daytime appointments only.
JUST STARTING OUT WITH US?
Feel free to connect with us by email for more information. We’d be happy to hear from you and answer any questions you may have.
25-MINUTE BOOSTER SESSION – $75
For established clients who have met their therapy goals and are wanting to maintain their gains long-term.There is no tax on our counselling sessions. Counselling services from Registered Clinical Social Workers (RCSWs) are GST and PST exempt.
Other Fees
COUPLES
Our couples session rate is $135/ 50 mins. Longer sessions maybe required, but must be approved in advance with your individual counsellor. This may be needed in some situations, with more complex issues.
There is an additional cost of $30USD wo have chosen to complete the Gottman Relationship Check Up questionnaires plus a fee of $100, to cover the time it takes me to review and summarize the questionnaire results and develop specific recommendations for you. This fee must be paid before we complete our review.
REPORTS, FORMS, LETTER WRITING, CLINICAL DOCUMENT REVIEW
There is a minimum charge for work that is less than half our, this work is dependent on our current schedule and availability.
Requests over 15 minutes are billed at $80 half hour of work. Some individuals have chosen to ask for paperwork to be completed in the course of their counselling session (for example, a request for an urgent letter), which is generally not a viable option. Unless otherwise approved by your individual counsellor.
Payment
Cash, or Interac e-transfer payments are preferred. We also accept payment via PayPal or Credit Card; our card reader does not accept Visa debit cards. We do not have a debit machine available in our office.
Official receipts include our registration number and are issued for all sessions. Receipts are also emailed to you within 12hrs.
*Please add us to your “Safe Sender” list because otherwise your appointments and receipts may go to your junk or spam email folder.
TIMING OF PAYMENT
All e-transfer and PayPal payments must be made in advance of your session. PayPal is available for clients with pre-scheduled appointments,can be booked online. You do not require a PayPal account to pay in this manner; you may pay as a “guest.”
Cash payments are made at either the start or conclusion of each session: your choice.
Cancellations
We have a 24hr cancellation policy. Appointments cancelled with less than 24 hours notice are charged a percentage of the cost of the session. Missed appointments are charged the full session fee.
Funding
EXTENDED HEALTH
If you have extended health benefits through your work, or through an immediate family member’s employer, you may be covered for the services of a Registered Social Worker (RSW or RCSW). Some extended health plans cover RSWs and RCSWs, while others do not.
If you are covered to see a RSW or RCSW, and you are needing counselling services in Kelowna or West Kelowna, we have a number of social workers in our practice that work in downtown Kelowna and West Kelowna.
If you are on short or long-term disability from your work, you may be eligible for counselling benefits. Please ask your insurance provider if you are eligible to receive counselling from an RSW. This applies to private insurance plans, not provincial (public) disability benefits.
