Individual Counselling Fees
At Orchard Valley Counselling Services we believe that our fees should be fair and reflect the professional level of the counselling services that our clients receive. As part of this, we have carefully considered the costs of providing counselling services in the Kelowna and West Kelowna areas, as well as the costs of other comparable service providers. We also believe that the fees should be flexible so that as many clients as possible are able to afford the help that they need and the counselling services we provide.
Our current rate for individual or one-on-one counselling is $140/ mins*. Clinical counselling fees provided by a Clinical Counsellor are $140/ 50mins**.
- *Social Work counselling fees are Tax Exempt so no tax will be charged to the client.
- **Clinical Counsellor counselling fees are Not Tax Exempt so there will be tax charged to the client at the end of the counselling session.
Seniors 65years+, part-time and full-time students are also eligible for a reduced rate. Please refer to our Senior and Student fee section.
All of our fees are in accordance with the recommended fee guidelines set forth by the BC Association of Social Workers. We may also offer a sliding fee scale for those who are having significant financial hardship, in an effort to make our counselling services affordable and accessible to clients that are in need.
Our individual counselling fees also include the full service of our administration team who are available to answer phone calls, respond to emails, assist with answering questions about our services, or anything else that may make the overall process as seamless and easy as possible.
If you have a particular concern about affordability, please contact our office staff at 1.877.215.7759 or email us at admin@ovcs.ca.
Fees & Policies
Counselling Fees (Fee Changes Starting July 1, 2023) TBA
Sessions are a full 50 minutes. GST is NOT included.
- $140 for an initial consultation which is a full 50mins
- $140 50-minute individual counselling session
- $155 for a 50-minute couples/family counselling session
Fees are set according to the recommendations by the BC Association of Clinical Counsellors.
Please contact us for information on fees that apply to group workshops, telephone consultations and formal written reports.
Payment Options
Fees are due at the end of each session. Payments can be made with credit card, or e-transfer.
Missed or Late Appointments
Your appointment time has been reserved especially for you, which prevents others from accessing services. If you need to cancel or reschedule – 24 hours cancellation notice is required – or a fee equivalent to the full session fee will be charged (except in the case of an emergency).
Clients arriving late for appointments can complete the rest of their appointment’s scheduled time, however, they will still be charged the full session fee.
3rd Party Coverage
Many extended health benefits plans will reimburse you for the services of a Registered Clinical Counsellor or a Registered Social Worker. Check with your individual health benefit plan provider to see if you are eligible.
If your plan covers our services, we ask that you pay for the cost of your session, and then submit your receipt to your extended healthcare provider for reimbursement.
How Do I Make Payment?
Payment is required either in advance of the first booked counselling appointment or at the conclusion of all counselling sessions. For your convenience, Orchard Valley Counsellors are able to accept Visa, MasterCard, American Express, Discover Card, cash or email money transfers in payment for all sessions.
Please note: We do not accept personal cheques. Thank you.
