Learning to communicate empathy is important to communicating with our fellow human beings so that we understand something about their world (Dunne, 2005). We can do this in just 6 steps: 
The following guidelines are based on the problem-solving approach. Should you truly want to be empathetic, try these 6 steps:
- Clear Your Head of Distracting Agendas. In your busy life you will have many thoughts going through your head, such as personal worries, pressure from expanding work, or feelings of discomfort related to talking to friends or family.To the extent that you can put these aside, do so. If you can focus on the person your with, you will streamline the communication. Paying attention to other speakers increases the chances that you will deal with their situations more thoroughly and effectively. Listening empathetically means not having to return time and time again to get complete information, and that means one less item on your to-do list. Teach yourself to concentrate.
- Remind Yourself To Focus On The Speaker. Remember that your priority is to listen and hear your friends and family so that you can verbally convey your understanding. Remind yourself that your purpose is to tune in to what a speaker is saying. Some people find that a physical gesture, such as removing their glasses or adopting a definite listening stance, reminds them to focus.
- Attend To Your Friend’s Verbal and Non-Verbal Messages. Hear the words that speakers are using to describe how they are feeling and the reasons for their reaction. Look for what your speakers are also saying non-verbally. Take in the whole message that your friends and family are sending to you.
- Ask Yourself, “What does this person want me to hear?” Attempt to pick out the most important message being delivered.
- Convey An Empathetic Response. Verbally reflect the speakers feelings and the reason for them. Pay attention to your non-verbal communication. Convey the amount of warmth you deem appropriate and ensure that your intentions are understanding and accepting.
- Check To See If Your Empathic Response Was Effective. The purpose of empathy is so that the other person feels relieved and that we understand them. Not only because we care but because we have a genuine interest in their situation. Most people will let you know if your attempt at empathy missed the mark. You can also just ask them how they feel or by saying,”Have I understand how it is for you?”
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